Shipping policy

Free U.S. Shipping

All orders ship from within the United States.

We offer free standard shipping to the contiguous 48 U.S. states.

Most in-stock orders are processed within 1–2 business days. Once shipped, delivery typically takes 2–5 business days, depending on your location and the carrier.

Processing and delivery times are estimates and are not guaranteed.

Preorders & Backordered Items

For preorder or backordered items, please review the estimated shipping date on the product page before placing your order. We update these estimates as new information becomes available.

Shipping Destinations

We do not currently ship to APO/FPO addresses or P.O. Boxes.

Standard shipping is not available to Alaska, Hawaii, Puerto Rico, or international destinations. To ask about shipping options and request a quote, please email contact@glowwarmy.com before placing your order.

Multiple Packages

Some orders may ship in separate packages and arrive on different days. Carriers and delivery times may vary by shipment.

Order Changes & Cancellations

If you need to cancel your order or update your shipping address or other details, please email contact@glowwarmy.com as soon as possible.

We process orders quickly and cannot guarantee that changes or cancellations can be made before shipment. Once an order has shipped, we are unable to modify it or reroute the package.

If your order has already shipped, you may request a return after it arrives, subject to our Return Policy.

Tracking Your Order

Once your order ships, you’ll receive a shipping confirmation email with your tracking information.

You can follow your shipment using the link in your email or visit our Order Tracking page.

Tracking information may take some time to update after the carrier receives your package.

Delivery & Package Security

Standard shipments generally do not require a signature and may be left at your doorstep or another location selected by the carrier.

Please make sure your shipping address is accurate and monitor your tracking information so you can collect your package promptly. The delivery date shown in tracking is an estimate, not a guarantee.

If tracking shows your package as delivered but you cannot locate it, please check nearby delivery areas and with household members or neighbors, then contact the carrier. You can also email us for assistance. A delivery scan alone does not guarantee eligibility for a refund or replacement; we will review the available shipment information.

Shipping Delays

Delivery may take longer during holidays or due to severe weather, carrier disruptions, inventory shortages, customs processing where applicable, or other circumstances beyond our control.

If your shipment is delayed, please contact us. We’ll help you check its status and determine the next steps.

Bulk Orders

Before placing a bulk order, we recommend purchasing a sample to confirm that the product’s size, color, and finish meet your needs.

For questions about availability or shipping arrangements for bulk orders, please email contact@glowwarmy.com.

Need Help?

We’re happy to help with shipping questions. Email contact@glowwarmy.com or reach out through our Contact Us page.